You may be asked to voluntarily give your personal information to Hyperio when you interact with Hyperio, including when you apply for an account, subscribe to a newsletter, request information or use a product or service (including the mobile app) provided by Hyperio. In those circumstances, you can choose not to provide certain requested personal information, but then you might not be able to proceed with your intended interaction or transaction with Hyperio or otherwise receive the full benefit of the desired product or service.
If you give Hyperio the personal information of another individual in connection with your use of Hyperio’s products or services, then you are solely responsible for complying with all applicable laws, including obtaining the individual’s valid consent, regarding your collection and disclosure of the personal information to Hyperio and to Hyperio’s use, disclosure and retention of the personal information.
Hyperio may automatically collect certain information regarding your use of Hyperio’s website or mobile app, such as the dates and times that you use the website or mobile app, the browsers, operating systems, software and devices that you use to use the website or mobile app and details of your use of the website or mobile app.
If you install a mobile app provided by Hyperio on your mobile device, then the settings of the device may permit the automatic transmission to Hyperio of diagnostic information and other information (including location data, discussed in section 3.(c)) regarding your mobile device and your use of the mobile app.
Hyperio’s websites, application, email messages and advertisements may use technologies (e.g. cookies, web beacons, tokens, pixels or tags) to collect information that assists Hyperio to improve Hyperio’s products, services, customer communications and advertising and to prevent fraud. Hyperio may use information collected through technological means to recognize you as a user of Hyperio’s mobile app, to facilitate and improve your use of Hyperio’s application, to confirm that messages have been delivered to and opened by you and to provide you with notifications and announcements. You may choose to decline or disable cookies if your web browser or device permits, but doing so may affect your ability to access or use certain features of the website or mobile app.
If Hyperio refers you to an independent business (e.g. a tax advisor or insurance provider) for a proposed product or service (e.g. tax advisory services or insurance), then Hyperio may collect information from that independent business regarding the transaction. Hyperio does not share or sell any personal information privided by you during a hyperio transaction or inside the Hyperio application.
Hyperio may combine your personal information collected by Hyperio through various sources (including information collected through its application).
Hyperio may disclose your personal information in accordance with express or implied consents that you give during your interactions and transactions with Hyperio .
Hyperio and its service providers may process, store and use your personal information at facilities in various countries, including Canada, the United States of America and one or more countries in Europe or Asia. The personal information protection laws of those other countries might be different from the laws of the jurisdiction in which you reside, and might permit courts, government, law enforcement agencies, regulatory agencies and security authorities to access your personal information without notice. By providing your personal information to Hyperio , you consent to the transfer of the personal information to facilities located in other countries and the processing and storage of the personal information at those facilities.
Hyperio will rely on you to ensure that the personal information that you provide to Hyperio is as accurate, complete and up to date as necessary for the purposes for which Hyperio uses the personal information. You will promptly notify Hyperio of any changes to the personal information that you provide to Hyperio using the procedures made available for that purpose by Hyperio or by contacting Hyperio’s Privacy Officer by email to email@example.com, by phone at 888 512-0388 or by mail to Privacy Officer, Hyperio , 1801 N.E. 123rd Street, Suite 314 North Miami, FL 33181.
You may connect third party integrations to your Hyperio account, which may ask for certain permissions to access data or send information to your Hyperio account. It is your responsibility to review any third party integrations you authorize. Any permission(s) granted by you, grants these third parties access to your data, which may include (but is not limited to) granting third-party applications access to view and store your Hyperio account data. We are not responsible for the practices of third party integrations, so please carefully review the permissions you grant to third-party applications. For more information on integrations with third party providers, please see here. If you use the Gmail integration, you will be asked to give us access to information from your Gmail or Google account. You can learn more about how we access this data here.
By using the ‘Gmail Integration’ with Hyperio, you will grant Hyperio access to information associated with your account, including emails, subject lines, and URLs of links from your email. In addition, Hyperiowill be able to read, modify, create, and send emails from your connected Gmail account. Hyperio will scan the content of your emails in order to provide you with open and read notifications as well as analytics performed on the email performance. Hyperio will store replies, outgoing mail, email headers, subject line, time sent, and email bodies. Your email may contain sensitive information, such as names of your contacts, your private communications, or other private information you wish to disclose to your email recipients.
Connect a personal email to Hyperio to send one-to-one emails from the Hyperio applicaiton, log email replies, or send sequences emails. By connecting your personal email, you give Hyperio permission to send emails to your contacts using your company’s email server(s). Some Hyperio functionality requires a personal email connection.
A personal email should be unique to your user and not used by anyone else on your team. It should be the email address you typically use to send emails to your contacts, such as your company email address.
Please note: if you connect a Gmail inbox that has an alias set up, that alias will show up automatically in the From dropdown menu in the email composer. The alias must be set up in your Gmail account before you connect your inbox.